Releasing Held Printer Jobs

To release print jobs on printers that have a hold and release queue setup, you will need to log into the PaperCut administration portal and review the jobs to be released. 

To access the Portal for the first time you can login to it from
MySchool > View All > System Utilities > PaperCut Admin

You may see a message about information you’re about to submit is not secure, you can ignore this by clicking send anyway.

 
Login with your normal C2k username and password

 
Click on Printers on the left side bar, which will then display the printers you are authorised to release jobs from.  Simply click on the “Jobs Pending Release” tab.  

On each print job you will see information such as date & time, which printer, username, document name etc.  To the right side of this the print, cancel and override links are located.  You don’t need to use the override button.  Click on each as appropriate.

 
If you know that all the jobs need to be released, you can click on the release all button to bulk print. 

 
Note:
You can quickly access the jobs pending release page by bookmarking it or dragging the link to the bookmark toolbar from the address bar.